Terms and Conditions

This website is operated by Hong Kong Dole Trading., Ltd. The terms "we," "us," "our," and "ours" on this site refer to Hong Kong Dole Trading., Ltd. Hong Kong Dole Trading., Ltd offers this website and all information, tools, and services available to you, the user, on the condition that you agree to all the terms, policies, and notices included herein. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following general terms and conditions (hereinafter referred to as "General Terms" or "Terms"), including any additional terms and policies referenced herein or linked to herein. These General Terms apply to all users of the site, including users who visit the site, suppliers, customers, merchants, and/or contributors of content. Please read these General Terms carefully before you visit or use our website. If you access or use parts of the site, you agree that these General Terms are binding upon you. If you do not agree to all the terms of this agreement, you must not visit the website or use any services. To the extent that these General Terms are considered an offer, acceptance is expressly limited to these General Terms. The General Terms also apply to any new features or tools added to the current store. The current version of the General Terms can always be found on this page. We reserve the right to amend, modify, or replace these General Terms, in whole or in part, by posting updates and/or changes on our website. You are responsible for reviewing this page regularly to ensure that you are aware of any changes. If you continue to use the website after we publish changes, it means you accept those changes. Our store is hosted by Shopify Inc. They provide us with the online trading platform that allows us to sell our products and services to you.

ARTICLE 1 - CONDITIONS OF ONLINE STORE

By agreeing to these General Terms, you represent that you are of legal age in your country of residence, or that you are of legal age in your country of residence and have given us your consent for any minors for whom you are responsible to use this site. You may not use our products for any unlawful or unauthorized purpose. You may not use the Service in a manner that violates the laws of your jurisdiction (including copyright laws). You must not transmit any worms, viruses, or harmful code. If you fail to comply with any provision of these General Terms, it will result in the immediate termination of your Services.

ARTICLE 2 - GENERAL PROVISIONS

We reserve the right to refuse service to anyone for any reason at any time. You acknowledge that your content (excluding credit card information) may be transmitted unencrypted and that (a) it may involve transmissions over various networks; and (b) it may be altered to conform to technical requirements of connecting networks or devices. Credit card information is always encrypted when transmitted over networks. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, use of the Service, or access to the Service or any element of the website through which the Service is provided without our express written permission. The headings in this agreement are for convenience only and do not limit or affect these Terms in any way.

ARTICLE 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. The materials on this site are provided for general information only and should not be relied upon as the sole basis for making decisions without consulting primary, more accurate, complete, or timely information sources. If you rely on the materials on this site, you do so at your own risk. This site may contain certain historical information. Historical information, by its nature, is not current and is provided for reference only. We reserve the right to modify the content of this site at any time, but we are under no obligation to update information on our site. You agree that it is your responsibility to monitor changes to our site.

ARTICLE 4 - PRICE AND SERVICE CHANGES

Prices for our products may change without notice. We reserve the right to modify the Service or any part thereof periodically and without notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

ARTICLE 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may be available in limited quantities and can only be returned or exchanged according to our Return Policy. We make every effort to accurately display the colors and images of our products in the store. However, we cannot guarantee that your computer monitor will display all colors accurately. We reserve the right to limit the sale of our products or Services to any person, region, or jurisdiction without obligation. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of products or services we offer. All product descriptions and prices are subject to change at any time at our discretion, without prior notice. We reserve the right to discontinue the offering of a product at any time. An offer on this site for a product or service is void where such an offer is prohibited. We do not guarantee that the quality of products, services, information, or other materials you purchase or obtain will meet your expectations or that any errors in the Service will be corrected.

ARTICLE 6 - BILLING ACCURACY AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. Purchases may be limited or canceled at our discretion, per person, per household, or per order. These restrictions may also apply to orders placed by or through the same customer account or credit card, and/or orders using the same billing address and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and/or billing address or phone number you provided when placing the order. We reserve the right to limit or refuse orders that, in our judgment, appear to be placed by dealers, resellers, or distributors. You agree to provide current, complete, and accurate purchase and account information for all purchases made in our store. You agree to promptly update your account and other information, including your email address and the numbers and expiration dates of your credit cards, so that we can complete your transactions and contact you as needed. Please read our Return Policy for more information.

ARTICLE 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools that we do not monitor and over which we have no control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, conditions, or support. We shall not be liable for any damages or liabilities arising from your use of optional third-party tools. Your use of optional tools provided through the site is entirely at your own risk, and you should ensure that you are familiar with and agree to the terms on which these tools are provided by the relevant third-party suppliers. If we offer new services and/or features through the website (such as the release of new tools and resources), these General Terms will apply to such new features and/or services.

ARTICLE 8 - THIRD-PARTY LINKS

Certain content, products, and services available through our Service may include materials from third parties. Third-party links on this site may direct you to external websites that are not affiliated with us. We are not obligated to review the content or accuracy of such materials and we do not warrant or accept any liability for third-party materials or websites or for any other materials, products, or services of external parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions related to third-party websites. Review the policies and practices of the third party carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to that third party.

ARTICLE 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us specific submissions (for example, in response to a competition) or creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, "comments"), you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments that you forward to us. We are under no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but are not obligated to, monitor, edit, or remove content that we determine, in our sole discretion, is unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable or that violates these General Terms or infringes the intellectual property rights of any party. You agree not to post comments that infringe on the rights of any third party, including copyright, trademark, privacy, personality rights, or other personal or proprietary rights. You further agree not to post comments that contain defamatory or otherwise unlawful, abusive, or obscene material, or that contain viruses or other malware that could affect the operation of the Service or any related website. You must not use a false email address, impersonate any person, or mislead us or third parties regarding the source of any comments. You are solely responsible for any comments you make and their accuracy. We accept no responsibility or liability for any comments posted by you or any third party.

ARTICLE 10 - PERSONAL DATA

Our Privacy Policy governs how we collect and use personal data. Please read our Privacy Policy here.

ARTICLE 11 - ERRORS, INACCURACIES, AND OMISSIONS

There may be information on our site or in the Service that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, prices, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend, or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law. No specified update or refresh date applied in the Service should be taken to indicate that all information in the Service or on any related website has been modified or updated.

ARTICLE 12 - PROHIBITED USES

In addition to other prohibitions set forth in the General Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against anyone based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that may or could be used in any way that affects the functionality or operation of the Service or any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

ARTICLE 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results obtained from using the Service will be accurate or reliable. You agree that from time to time we may remove the Service for indefinite periods or cancel the Service at any time without notice to you. You expressly agree that your use of the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Hong Kong Dole Trading, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of any of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility. Because some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, our liability shall be limited to the maximum extent permitted by law.

ARTICLE 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Hong Kong Dole Trading, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these General Terms or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

ARTICLE 15 - SEVERABILITY

If any provision of these General Terms is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these General Terms, such determination shall not affect the validity and enforceability of any other remaining provisions.

ARTICLE 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These General Terms are effective unless and until terminated by either you or us. You may terminate these General Terms at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these General Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

ARTICLE 17 - ENTIRE AGREEMENT

These General Terms and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the General Terms). Any ambiguities in the interpretation of these General Terms shall not be construed against the drafting party.

ARTICLE 18 - GOVERNING LAW

These General Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Hong Kong.

ARTICLE 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these General Terms at any time on this page. We reserve the right to update, change, or replace any part of these General Terms by posting updates and changes on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these General Terms constitutes acceptance of those changes.

ARTICLE 20 - CONTACT INFORMATION

Questions about the General Terms should be sent to us via contact form.

ARTICLE 21 – Taxes and Customs Duties

The customer is responsible for the import of the product and, in all cases, for the payment of VAT and any applicable customs duties in the destination country.